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Privacy Policy

Kaspon Techworks Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.

When do we collect information?

We collect information from you when you subscribe to a newsletter, download documents, fill out a form or enter information on our site.Provide us with feedback on our products or services.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To ask for ratings and reviews of services or products.
  • To follow up with them after correspondence (live chat, email or phone inquiries)

Do we use cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

Understand and save user's preferences for future visits.

Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.It won't affect the user's experience that make your site experience more efficient and may not function properly.

Third-party disclosure

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It's also important to note that we allow third-party behavioral tracking

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.

To be in accordance with CANSPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

Collection and Use of Location Information

As part of our enterprise field service management platform, we collect and process location information from authorized users to support essential business operations and service delivery activities.

Why We Collect Location Information

Location information is collected to enable core functionality of the application, including:

  • Monitoring and managing field service activities.
  • Ensuring that service tickets are assigned to the appropriate field engineer.
  • Calculating travel distances for business-related travel reimbursement and reporting.
  • Improving operational efficiency, service coordination, and workforce management.

Background Location Access

Depending on your organization's configuration and business requirements, the application may collect location information while the application is running in the background or when it is not actively being used. This functionality helps ensure accurate tracking of work-related travel, route history, and field service activities during authorized working hours.

Data Security and Storage

We are committed to protecting the privacy and security of your information. Location data is transmitted using secure communication channels and stored within protected systems that employ appropriate technical and organizational safeguards to prevent unauthorized access, disclosure, alteration, or loss.

Use and Disclosure of Location Information

Location information is used solely for legitimate business purposes related to enterprise operations, workforce management, service delivery, compliance, and reporting requirements.

We do not sell, rent, trade, or disclose location information to third-party advertisers, marketing agencies, or external commercial organizations. Access to location information is restricted to authorized personnel and is used only in accordance with the policies and requirements of your employer or contracting organization.

User Consent

By using the application and granting the necessary location permissions, users acknowledge and consent to the collection, processing, and use of location information as described in this Privacy Policy and as required for the performance of their assigned job responsibilities.

If at any time you would like to unsubscribe from receiving future emails, you can email us at

business@kaspontech.com and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

www.kaspontech.com

357 First Cross Street, 5th Link Road, Nehru Nagar, Old Mahabalipuram Road, Kandanchavadi, Chennai, Tamil Nadu 600096 India
business@kaspontech.com

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